Privacy policy

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (DSGVO, TKG 2003). In this data protection information we inform you about the most important aspects of data processing within the framework of our website.


Personal data

Personal data that you submit electronically on this website, such as your name, e-mail address, postal address or other personal information, will only be used by us for the purpose stated in each case, will be stored securely and will not be passed on to third parties. The provider automatically collects and stores information on the web server such as the browser used, operating system, referring page, IP address, time of access, etc. This data cannot be assigned to any particular person without checking other data sources and we do not evaluate this data further as long as there is no illegal use of our website.


Contact with us

If you contact us via the form on the website or by e-mail, the data you provide will be stored by us for the purpose of processing your enquiry and in the event of follow-up questions. Should this no longer be necessary, we will delete this data. Of course we will not pass on the data without your consent.


Data storage

For the purpose of the easier shopping process at the web shop and for the later contract processing, we use cookies to store the IP data of the connection owner.

The following data is also stored by us for the purpose of contract processing:

Name, address, telephone number, e-mail.

The data provided by you is necessary for the fulfilment of the contract. Data will not be transferred to third parties, with the exception of the transfer of credit card data to the processing banking institutions or payment service providers for the purpose of debiting the purchase price, to the transport company or shipping company commissioned by us for the delivery of the goods and to our tax advisor for the purpose of fulfilling our tax obligations.

When the purchasing process is aborted, the data stored by us will be deleted. When a contract is concluded, all data from the contractual relationship is stored until the expiry of the tax retention period (7 years).

The data name, address, purchased goods and date of purchase are stored until the expiry of the product liability. The data processing is based on the legal provisions of § 96 para. 3 TKG as well as Article 6 para. 1 lit. a (consent) and / or lit. b (necessary for the performance of the contract) of the basic data protection regulation.


Form data and comments

If website visitors leave comments or form entries, the data entered and their IP addresses are stored. This is done for security purposes in case someone writes illegal content (insults, left or right-wing extremist propaganda, hate mailings etc.). In this case we are interested in the identity of the author.



Cookies are small files that enable this website to store specific information related to the user on the visitor’s computer while visiting our website. Cookies help us to determine the frequency of use and the number of users of our website, as well as to make our services convenient and efficient for you. On the one hand, we use session cookies, which are only temporarily stored for the duration of your use of our website, and on the other hand, permanent cookies to record information about visitors who repeatedly access our website. The purpose of using these cookies is to provide optimal user guidance, to recognize visitors and to be able to present an attractive website and interesting content for repeated use. The content of a permanent cookie is limited to an identification number. Name, IP address etc. are not stored. An individual profile of your usage behaviour is not created. A use of our offers is also possible without cookies. You can deactivate the storage of cookies in your browser, restrict it to certain websites or set your web browser (Chrome, IE, Firefox, …) to notify you as soon as a cookie is sent. You can also delete cookies from your PC hard drive at any time. Please note, however, that in this case you must reckon with a restricted display of the page and a restricted user guidance.


Privacy policy for the use of Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). address: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, Tel: +1 650 253 0000, Fax: +1 650 253 0001,

Cookies are used for this purpose, which enable an analysis of the use of the website by your users. The information thus generated is transferred to the provider’s server and stored there. You can prevent this by configuring your browser so that no cookies are stored. We have concluded a corresponding contract with the provider for order data processing.

Google Analytics uses so-called “cookies”, text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, in the event that IP anonymisation is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. The IP address transmitted by your browser within the scope of Google Analytics is not merged with other Google data.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link (

You can find more information on terms of use and data protection at or We would like to point out that on this website Google Analytics has been extended by the code “gat._anonymizeIp();” in order to guarantee an anonymized collection of IP addresses (so-called IP-Masking).


Google Maps

This website uses Google Maps to display map information. When using Google Maps, Google also collects, processes and uses data on the use of the Maps functions by visitors to the website. You can find more detailed information about data processing by Google in the Google data protection information at There you can also change your settings in the data protection centre so that you can manage and protect your data.


Privacy policy for the use of Facebook

Our website integrates plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. You can recognize the Facebook plugins by the Facebook logo or the “Like Button” (“Like”) on our site. You can find an overview of the Facebook plugins here:

When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook “Like-Button” while you are logged into your Facebook account, you can link the contents of our pages on your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. We would like to point out that we, as the provider of the Pages, have no knowledge of the content of the transmitted data or its use by Facebook.

You can find further information on this in the Facebook data policy at

If you do not want Facebook to be able to assign visits to our pages to your Facebook user account, please log out of your Facebook user account.


Privacy policy for the use of Instagram

Functions of the service Instagram are integrated on our pages. These functions are offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the contents of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to our sites with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Instagram.

For more information, please refer to Instagram’s privacy policy:


SSL Encryption

This site uses SSL encryption for security reasons and to protect the transmission of confidential content. Confidential contents are, for example, the inquiries you send to us as the site operator. The data that you send to us cannot be read by third parties. You can recognise an encrypted connection by the lock symbol in your browser line and the address line “https:”.



You have the possibility to subscribe to our newsletter via our website. To do so, we need your e-mail address and your declaration that you agree to receive the newsletter.

In order to provide you with targeted information, we also collect and process any information you may have provided voluntarily regarding your areas of interest, birthday and postcode.

Once you have registered for the newsletter, we will send you a confirmation e-mail with a link to confirm your registration.

You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: We will then immediately delete your data in connection with the newsletter dispatch. This revocation does not affect the legality of the processing that has taken place on the basis of the agreement until the revocation.


Your rights

As a data subject, you have the following rights: right of information (Article 15 DSGVO), right of rectification (Article 16 DSGVO), right of deletion (Article 17 DSGVO), right of restriction (Article 18 DSGVO), data transferability (Article 20 DSGVO) and right of objection (Article 21 DSGVO).

We would like to point out that we cannot provide information by telephone and, if necessary, ask you to contact us in writing and provide proof of your identity.

If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated in any way, you can complain to the supervisory authority. In Austria this is the data protection authority.


Right of complaint

Should you have any reason to complain about the processing of your data by us, please contact us so that we can clarify the matter together.

However, you can also contact the Austrian data protection authority as supervisory authority with your concern at any time: Wickenburggasse 8-10, 1080 Vienna, Phone: +43 1 52152-0, E-Mail:, Web:

You can reach us at the following contact details:

W2 Polymer GmbH

Schrems 100

8130 Frohnleiten